Courses Details
Course Overview
The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. 
Course Schedule
Target Audience
  • Auditors seeking to perform and lead Quality Management System (QMS) certification audits
  • Managers or consultants seeking to master a Quality Management System audit process
  • Individuals responsible for maintaining conformance with QMS requirements
  • Technical experts seeking to prepare for a Quality Management System audit
  • Expert advisors in Quality Management
Course Objectives
  • Understand the operations of a Quality Management System (QMS) based on ISO 9001
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
  • Learn how to lead an audit and audit team
  • Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
  • Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
Course Prerequisites
Knowledge on  ISO 9001 
Course Outline
Day 1 Introduction to Quality Management Systems (QMS) and ISO 9001
Course objectives and structure h Standards and regulatory frameworks h Certification process
Fundamental concepts and principles of quality management h Quality Management System (QMS)

Day 2 Audit principles, preparation and launching of an audit 
Fundamental audit concepts and principles                     
Audit approach based on evidence and risk   
Initiating the audit
Stage 1 audit
Preparing the stage 2 audit (on-site audit)

Day 3 On-site audit activities
Stage 2 audit
Communication during the audit
Audit procedures
Creating audit test plans
Drafting audit findings and nonconformity reports

Day 4 Closing the audit
Audit documentation and quality review
Closing the audit
Evaluation of action plans by the auditor
Beyond the initial audit
Managing an internal audit programme
Competence, evaluation and closing the training