Courses Details
Course Overview

Effective managerial skills are required to help people and the organization improve their own effectiveness and efficiency. Globalisation and rapidly developing technology shows this is a period of intense competition.  Proper management is vital in these complex environments.  The quality of a manager and effective management styles can determine the culture of an organisation, the productivity of its staff and ultimately, success or failure.  A manager should have the ability to direct, supervise, encourage, inspire and co-ordinate, and in doing so facilitate action and guide change.  This course provides a foundation for these essential management abilities to bring the organization forward.

Course Schedule
Target Audience
Managers and team leaders from all disciplines.
Course Prerequisites
Good communication skills
Expected Accomplishments
  • Enhanced management performance
  • Develop an effective communication strategy with the team and seniors 
  • Apply techniques for solving day to day issues
  • Conduct efficient, effective meetings 
  • Enhance personal performance within the organization 
  • Understand managerial needs of the organization
  • Discover how to influence team members
  • Priorities when working on more than one project 
  • Time management
Course Outline
The role of the manager as coach and leader
Management qualities and effectiveness 
Personal Appearance and Presentation
Effective communication within the organisation and your team
Work personality and interpersonal skills
Time and priority management
How teams work 
Developing performance
Motivating the team from within
Coaching the team as a whole and individually
Appraisals that work
Managing upper management
Managing effective meetings
Delivering results
Managing conflict and compliance