Courses Details
Course Overview
This course is intended for professionals in Telecom Domain, be it Hardware, Software or Services, and aims at creating implementers of TL9000 Requirement Handbook R6.0 (including all requirements of ISO 9001:2015) and Measurement Handbook R5.5. 

This 3 days course covers training for understanding of TL9000 Requirements version R6.0 (including all the requirements of ISO 9001:2015) and TL9000 Measurements version R5.5 and how to implement the system with  process approach coupled with PDCA.
Course Schedule
Target Audience
  • Professionals who want to gain knowledge of TL9000 R6.0/R5.5 and do implementation of TL 9000 R6.0/R5.5, in their organization or act as consultant for other organizations.
  • Management representatives
  • Internal auditors
  • Managers
  • Consultants
Course Objectives
Upon completion of this course, students will be able to:
  • Understand the intent behind TL9000 clauses as per R6.0 version of the TL 9000 Requirement Handbook and R5.5 of Measurement Handbook.
  • Be able to collect and validate Measurement Data according to correct interpretation of counting rules and submit Measurement Data to Quest Forum, as per version R5.5 version of the Measurement Handbook.
  • Implement the standard TL 9000 R6.0/R5.5 in any organization
Course Outline
Day-wise breakup of the course –
  • Requirement Handbook R6.0 – 2.0 days
  • Measurement Handbook R5.5 – 1.0 day