Course Objectives:
At the end of this course, participants will be able to:
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Establish a solid basis for facing and solving realistic supervisory problems
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Improve their supervisory performance by creating an awareness of the skills and attitudes required by a successful supervisor
Expected Accomplishments:
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Establish goals based on the SMART/MASTER technique
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Discuss goals with team members
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Develop plans, anticipate work problems and establish contingency plans
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Lead techniques based on the situation
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Practice the proper techniques of performance appraisal for rewarding and motivating staff
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Develop training plans to train staff using on-the-job training techniques
Who can benefit:
This course was created specifically for those who are currently supervisors or persons who will be promoted into this managerial role within a short space of time.
Prerequisites:
Good command of English
Course Outline:
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Working in Teams
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Leadership styles
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Motivation and understanding workersʼ needs
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Problem solving and decision making
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Interviewing skills
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Building a constructive communication bridge
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Delegation
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Managing time and meetings
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Training and coaching
Delivery Method:
Instructor-led classes with exercises, case studies and group discussions.
Related Training:
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Developing effective working relationships
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Building a dynamic team
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Effective communication skills
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Motivation, leadership and team building
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Basic managerial skills
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Various other Management training courses
