Course Objectives:
To provide participants with an overview of GSM, GPRS, and 3G services and applications as it relates to consumers.
Expected Accomplishments:
- GET to know various mobile generations
- Differentiate amongst pre-paid and post paid
- Realize the potential services and applications of GSM and GPRS
- Get an overview of various services
- Understand GSM / GPRS VAS
- Discuss GPRS and some of its services
Who can benefit:
Mainly staff in commercial / business side of GSM (Sales, Marketing, Call center).
Prerequisites:
Basic telecom fundamentals for non-technical staff
Course Outline:
Introduction
- Introduction
- Cellular Evolution - 2G (GSM) - 2.5G (GPRS) - 3G (UMTS)GSM Service Reviews
- Tele-services - Post paid - Pre paid
- Roaming
- Supplementary services - Caller ID - Call waiting - Call Forwarding - Call barring - Voice MailValue Added Services
- SMS - Push - Pull - To email & fax - Breaking news
- EWAP
- Tawa'm (Twin SIM)
- Missed Call notification
- Call back facility (Kallemni)
- Billing: - Enquires - Transfer of credits - Recharge facility - On line payment
- Push to talk
- Location Based Services
- Call me (Kallemni)
- Ring back tone
- Missed Call NotificationGPRS Services
- Always On
- WAP / Internet Browsing
- Premium WAP / GPRS
- Mobile contents downloads
- Dedicated APN
- Portal Services
- Location Based Services
- Contents on demand
- Multiplayer GamesMultimedia Messaging Services
- MMS basics
- MMS 2 email
- MMS push & pull
- Premium MMS3G Applications
- Overview of various potential applications
Delivery Method:
Instructor led lectures and short CBT possible.
Related Training:
GSM Overview
