Course Name : Business Process Reengineering

Course Code : QLT-160

Course Duration : 3 Day(s)

Course Objectives:

At the end of this course, participants will be able to:

Sharpen their abilities related to the dramatic change of processes.

Expected Accomplishments:

• Understand the concept and scope of business process re-engineering (BPR)

• Practice appropriate techniques and skills related to BPR projects.

Who can benefit:

Senior managers and senior professionals from all sectors who seek to implement BPR.

Prerequisites:

• Good command of English
• Good exposure to management training
• Good exposure to quality management training.

 

Course Outline:

• The difference between BPR and TQM
• Business process re-engineering approach: setting project objectives and planning
• Selection of team members
• Conducting strategic assessments
• Analyze AS IS
• Setting TO BE framework
• Benchmarking role in BPR
• Process redesign
• Implementing and measuring change outcomes.

 

 

Delivery Method:

Instructor-led classes with exercises, case studies, projects and group discussions.

Related Training:

• TQM & International Standards
• Continuous quality improvement tools
• Performance measurement & Balanced Scorecard
• Various other Management training courses.