HR for the Non HR Manager - Essential HR Knowledge for Every Manager
Course Code: HRM-230
Course Duration: 2 days
Course Objective(s):
By the end of this course, you will be able to:
- Understand the key personal and HR concepts
- Identify clearly the manager's HR role and responsibilities
- Learn to better work on your relationships with others\
- Learn practical tools to dynamic team development
- Deal with essential HR issues: from interviewing to terminating contracts
Expected Accomplishment(s):
This course will help you to understand the roles and responsibilities of Human Resources and how they impact your organization. You will also understand your role in working with human resources.
Who Can Benefit:
Sr. Managers, Managers, Team Leaders, supervisors
Course Outline:
Day One | Introduction to HR
- Identifying the HR responsibilities
- Realizing the implications of employment law in your organization
- Identifying the human problems involved
- Understanding the benefits of an effective HR policy
- Increase your Knowledge of Employment Law
- Learning about the typical types of contract
- Identifying the legal responsibilities of the employer: discrimination, equal treatment
- Respecting health and safety regulations
- Conduct Effective Interviews and Appraisals
- Defining the job and recruitment criteria
- Conducting effective interviews
- Making your decision
- Using fair and effective appraisal methods
- Practicing coaching and mentoring
Day Two | Handle Difficult Situations
- Handling grievances at work
- Being authoritative when necessary
- Dealing with poor performance
- Dealing with remote staff
- Managing absence effectively
- Using effective disciplinary procedures
Training and Development
- Assessing training needs
- Developing a training plan
- Course development and delivery
- Evaluating course effectiveness
Terminate Employment
- Identifying the appropriate reasons for terminating employment
- Dealing with redundancies and redundancy pay
- Finding the best way to end a contract
Delivery Method:
Instructor Led, class discussions
Delivery Method:
The training delivery methods include instructor-led, including class discussion and exercises.
