Course Name : Managing Performance
Course Code : ECC-102
Course Duration : 3 Day(s)
Course Objectives:
A regular and structured appraisal of an employeeʼs performance ensures that they are working towards the goals set by the organization as a whole. Managing Performance will also bring benefits in building a positive and productive workforce.
Expected Accomplishments:
Upon successful completion of the course, delegates will be granted the following:
- Attendance Certificates from SHL Group UK
- Attendance of this course contributes to the SHL Diploma in Occupational Assessment
Who can benefit:
HR professionals and line managers/supervisors who have the responsibility of managing the performance of others.
Prerequisites:
Good command of English and an involvement in management and HR functions.
Course Outline:
- Using performance management to achieve business objectives and organizational goals
- Establishing objective performance criteria and using these to appraise and develop staff
- Conducting structured performance and development reviews
- Understanding how to provide constructive performance feedback
- Building confidence in handling difficult performance scenarios
- Viewing best practices in this area, including latest developments in the field.
Delivery Method:
- Instructor led classes with practical sessions, case studies and an open clinic group discussion of topics relevant to delegatesʼ organizations
- Completion of an online Occupational Personality Questionnaire in the Academy e-Competency Centre
- Delegates will practice on feedback sessions with a number of volunteers
Related Training:
- Job analysis and Competency Design
- Selection and Interviewing Skills
- Competency Based Interviewing
- Coaching skills
- Motivation at Work
- Managing Careers
- 360 Degree Facilitation
- Leadership and Team Dynamics
- OT and OPQ
- Assessment and Development Centre
