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Title
1
Customer Service Excellence [CSS-210]
2
CBP™ Customer Service Certification [CSS-105]
3
Developing Telecom Customer Loyalty (CSS-200)
4
Customer Relationship Management (CSS-150)
5
Dealing with Difficult Customers & Solving Problems [CSS-130]
6
Customer Service through the Telephone (CSS-120)
7
Understanding Customer Psychology (CSS-110)
8
Customer Service for Call Centre Representatives (CSS-109)
9
Customer Care for Administration & Human Resources Staff (CSS-103)
10
Customer Service for Accounts Staff (CSS-102)
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