Course Objectives:
To enable participants to write short clear correspondence and reports in various forms.
Expected Accomplishments:
At the end of the course, participants will be able to:
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Follow new standardization guidelines appropriate to their job
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Construct simple sentences with better accuracy
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Convey clearer messages when writing for work
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Correct and edit own work more easily
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Analyze business writing constructively
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Take simple minutes at meetings
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Utilize the '7 C's of Business Writing'
Who can benefit:
Those who need to write correspondence or reports for work.
Prerequisites:
General English-Elementary or equivalent level of English
Course Outline:
Chapter 1 -The Seven C's of Business Writing
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Care - take pride in work.
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Clear - easy to understand.
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Correct - the right words?
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Concise - Is it too wordy?
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Creative - different styles.
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Complete - check the 5 W's.
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Courteous - be professional,
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keep reader's needs in mind.
Chapter 2 - Meetings - Your Role
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Memos before the Meeting
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Taking Minutes during the Meeting
Chapter 3 - Writing Practice
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Memo Style Form
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Fax Style Form
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Report Style Form
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Your Turn
Chapter 4 - Reference Lists & Exercises
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Frequently Misspelled Words
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Commonly Confused Words
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Typical ''Typos'
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Lengthy Phrases
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Capitalizations Notes
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Punctuation Points
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Preposition Usage
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Action Verbs
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Abbreviations
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Beginnings & Endings for
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Correspondence
Delivery Method:
Instructor-led classes with presentations/demonstrations, videotapes, task-based writing activities, communicative role-plays and individual projects.
Related Training:
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General English Courses
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Communicating Effectively in Business
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Memo Writing Skills
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Report Writing Skills