Emotional Intelligence
Course Code: MGT-190
Course Duration: 3 days
Course Objective(s):
The course aims to sharpen leaders’ emotional competencies and discover their inner world.
Expected Accomplishment(s):
At the end of this course, participants will be able to:
- Identify emotional intelligence strengths and areas of improvement for addressing development requirements
- Practice self-awareness techniques and apply self-management techniques for self-motivation and improving leadership effectiveness
Who Can Benefit:
Senior managers and managers who are interested in improving their emotional intelligence capabilities will benefit from this course.
Prerequisite(s):
- Good command of English
- Previous exposure to management/leadership training at a supervisory level
Course Outline:
- Concept and importance of emotional intelligence (EI)
- Impact of EI on business drivers
- EI models and competence framework
- Leadership effectiveness and EI main domains
- Self-awareness, self-management and self-motivation, and their impact on leadership effectiveness
- Impact of social competence on leaders’ role in driving change and conducting coaching
- Delegation and EI
Delivery Method:
Training will be delivered by instructor-led lectures/presentations, with exercises, case studies, and group discussions.
